Data protection provisions

Total One is fully committed to the protection and security of Client Data.

All personal data is processed in accordance with the Data Protection Technical and Organizational Measures. All business processes are carried out internationally in centralized service-centers and data processing systems for the purpose of reducing costs. Steps that involve data processing outside of the European Union are notified to the Clients.

Permission to collect and save data can be revoked at any time, but not retroactively.

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Questions and answers on data protection

Is Client sensitive data protected during transmission to Total One?

Our websites to which you transmit sensitive or personal data are secured against third-party access by secure socket layer (SSL) encryption technology. As a result: Yes Client data is protected. However, on the internet, however, it is generally impossible to guarantee the completeness, confidentiality and security of data, accordingly Total One rejects any liability:

  • for the security of your data during transmission over the internet;
  • in the event that a third party changes, inspects, accepts, uses or sells the data that you or Total One entered;
  • for malfunctions in the internet, imported data of any kind (infection by a virus, etc.), and in connection with links from and to other websites.

When you access Total One websites, you agree with the above conditions.

Does Total One store data about Clients behaviour?

Information about website use is saved automatically on the Total One and other web servers. Total One analyses this information anonymously and without reference to the IP address (the address of Clients computer) in order to optimize the Total One website.

Cookies, does Total One use them?

When a Client visits the Total One websites, cookies are stored on the Clients computer corresponding to the areas the Client visits. However, these cookies contain no personal data and are deleted automatically after 90 days. A new cookie will be placed every time you visit our website. Information in existing cookies will be updated.

Cookies, what are they?

Cookies are small text files in which the Party offering the internet page saves relevant data so as to facilitate and improve surfing on the website. Other websites cannot read the relevant cookie. Total One does not save any personal data such as names and addresses, etc., in its cookies.

Cookies, why are they used?

Cookies enable website operators to address their visitors more selectively and present individual offerings to them. Using cookies makes websites more user-friendly. For example, cookies allow automated logins or storage of language settings.

Cookie and data protection provisions for the Google advertising applications Google Adwords and Google Analytics

This description applies to the services of Google Inc. (hereinafter “Google”) which relate solely to the publicly accessible area of the Total One websites.

Google also uses cookies, which are text files that are saved on your computer in order to analyse Clients use of the websites. The information generated by a cookie about the way Clients use the Total One websites (including Clients IP address) is transmitted to and saved on a Google server in the US. Google is registered as a certified Safe Harbor company with the United States Department of Commerce.

Google uses the following information to analyse how Clients use the website, to compile reports about website activities for Total One, and to provide other services in connection with internet use.

  • IP address
  • The pages that were visited and their order (a tracking cookie may be installed)
  • The operating system and browser being used
  • Date and time when the page was visited
  • Address of the previous website if a direct link on it led you to the current site.

Google may transfer this information to third parties, provided that doing so is prescribed by law or if Google contracts a third party to process the data.

Third-party providers, including Google, can activate ads on websites and use the cookies that are stored in order to activate ads on the basis of the user’s prior visits to the site.

Under no circumstances will Google associate Clients IP address with other data in its possession. Permission to collect and save data can be revoked at any time, but not retroactively. Most internet browsers allow our Clients to deactivate cookies (see the instructions in your browser). However, that deactivating cookies may restrict some of the functions of the Total One websites.

By using Total One website Clients agree to allow Google to process the data that has been collected about the relevant Client in the ways and means and for the purpose described above.