Your Microsoft CSP Partner automation solution live in 1 day.
At Total One, our goal is to automate and simplify most of the current applications and complex processes in the Microsoft CSP program. With features such as fully automated product and price updates for Microsoft 365, Office 365, and Azure, we'll permanently reduce your CSP processing and administration overhead and give you flexibility in allocating your resources.
Total One offers you the following highlights:
Self Service user and license management for SME customers and partners
Our revolutionary and as-simple-as-it-can-be technology allows you to comfortably manage your clients from one portal. With Total One, your customers and users can easily manage themselves. This saves you valuable time and measurably increases user and customer satisfaction. As a partner and customer, you can conveniently manage, order, update and change your licenses via our platform. Keep your costs transparent and use our comfort interface. Experience B2B technology with B2C convenience and ease of use.
Manage, organize, update, and modify the following Microsoft CSP product lines through Total One:
- All Office 365 plans and individual products
- Secure Productive Enterprise
- Windows 10 Enterprise E3 and E5
- Microsoft Dynamics CRM Online
- Microsoft Azure
Microsoft CSP automation including Zero Touch Administration.
Our Microsoft CSP platform is available to you as a SaaS – software-as-a-service – solution. With minimal effort, we enable you to be online with your CSP offerings and other offers within a working day. We connect your CSP portal with just a few clicks and in just a few moments.
You do not require maintenance, as it is completely executed by Total One.
With Total One, as a successful Microsoft partner, you can focus on gaining and selling to new customers without neglecting your exisiting customer base!
CSP Billing and CSP Reporting
We focus on optimizing the time-consuming CSP billing and CSP reporting. With Total One we offer fully automatic monthly updates for Microsoft CSP products and CSP prices with one click. This will always provide you a fully automatic monthly accurate CSP billing per customer as well as fully automatic CSP reports. Automated handling of chargebacks for Office 365, Microsoft 365, and Microsoft Azure goes without saying.
We support flexible pricing and flexible payment terms such as assigning discounts or time-limited offers and promotions. These are displayed immediately and processed automatically.
This will reduce your monthly CSP processing and CSP administration work to approximately 4 hours per month.
If you are internationally orientated and your customers come from different countries, you benefit from the automated calculation of international VAT, VAT and HST Harmonized Sales Tax. We support 16 currencies in 25 countries.
To simplify integration with your existing accounting system, we provide a REST API interface for connecting with third-party ERP systems.
License management for Microsoft CSP program
Benefit from the advantages of our self-service function in our user and license management for partners and customers. With the Total One Portal, you and your customers can easily manage, order, update and change licenses.
We support single sign-on with the Microsoft Corporate & School accounts for you and your customers. Total One’s user management includes both, in-cloud and federated customers. Our system displays all contract periods, supports monthly and annual subscriptions, as well as CSP subscription add-ons and CSP subscription trials. This allows you to respond quickly and flexibly to the individual economic requirements of your customers.
Total One creates structure and clarity through its CSP automation system.
See our brand-new Support Chat module. Our module enables your Sales organisation to act and interact live with customers and assist them to navigate the portal and purchasing services.
We integrate support requests into your Support system, giving customers an award winning usage experience.
- Benefit as a CSP partner from the possibilities offered by Total One.
- As a cloud solution provider from Microsoft, you can massively increase your revenues through Total One.
- With Total One all Microsoft CSP partners are able to serve their customers faster and better.
About the Microsoft CSP program:
The CSP program, with its cloud marketplace, provides you, the savvy CSP partner, with a wide range of options to market and complement Microsoft cloud services in combination with your own solutions. In Microsoft’s Cloud Solution Provider Program you are the central point of contact for your customers and you are their focus point. One main advantage, with the CSP program you decide which Microsoft CSP services to offer to your customers and new prospects. Provide unmodified state of the art cloud services or market individual designed additional offerings. The program offers the potential of regular up-selling to existing or new potential customer groups. The Microsoft program provides you, as a CSP partner, with many benefits, especially through the way the program was designed, with flexible administration, billing, and therefore the ability to substancially scale your business. For your customers you are the main point of contact and you can position yourself as a trusted advisor for all current and future IT requirements. This is an advantage, as it underlines your competence, but at the same time it requires a heavy workload, which limits the number of customers you can care for in a high, professional quality. Total One can help you here. Contact us today.